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Customer reviews of The Car Lot.

At The Car Lot. we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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The Car Lot.

The Car Lot.
5
4.9

Based on 52 customer reviews

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  • 5

    Customer service is non existent

    By Adrian C on 16 October 2019 | Verified purchase

    Very nice to deal with when you are buying the car but if you contact them afterwards, they don’t want to know and never return your call. When we got the car home and had a good look round, there was no key for the locking wheel nuts, I rung them and was told to get it fixed and they would pay. Even though I have sent them the invoice from the garage, they have not paid and never return my calls.


  • 5

    Excellent no complaints There are the best ....

    By SIMON M on 16 September 2019 | Verified purchase

    like too say Christian and John are both very friendly.. didn't put any pressure on me to buy my car .I recommend the colour to buy better ‘tis experience. And I will go back there again to get and car 👍🏿.....


  • 5

    Brilliant service provided.

    By YOLANDE P on 06 September 2019 | Verified purchase

    The staff are incredibly friendly and helpful. No pushy salesmen here! Very down to earth. Would definitely come here again when changing our vehicles.


  • 5

    good people.. excellent service

    By SIMON T on 28 August 2019 | Verified purchase

    Have be looking for a change of Motor for a while .. was searching over weekend and found one on the internet..made an enquiry.. The dealer got in touch first thing Monday morning.. we spoke about the motor, I was interested but was struggling to get to garage before closing time due to work commitments.. the dealer asked me if I wanted to view the motor out of hours at his home that evening.. I said yes.. myself and my wife went to view the motor that night at the dealers house.. took it for a test drive.. liked it, did a deal and bought it..we went on the Saturday afternoon to sort paperwork and pick our new motor up.. The dealer went above and beyond to sell us this motor, very impressed with service, we will buy from them again and I will be recommending to family and friends


  • 5

    Deal done quick and understood

    By JOCK B on 17 July 2019 | Verified purchase

    Very good and polite salesman,good deal.would recommend to others.


  • 5

    No worries

    By ADAM P on 13 July 2019 | Verified purchase

    I purchased long distance. I put down a deposit had an RAC inspection done. Nothing left for me to do or worry about. Car clean and serviced on arrival for pick up. As hassle free as car buying gets.

    Reply from The Car Lot. on 15/07/19

    Thanks for your business glad your happy with your purchase let me know when your next in the market for changing your vehicle. Thanks again John @ The Car Lot Huddersfield


  • 5

    Select cars and great service

    By LEE P on 05 July 2019 | Verified purchase

    Nothing like some of the grand car sales places that now exist but clearly a company which carefully selects the right cars to sell. I spoke with them about a vehicle and took them for their word before travelling an hour an a half a few days later to view. It was exactly as described and I wasn't disappointed. They came across as an honest bunch of guys which were very conscious you go away a happy customer. There were also no pressure tricks as some other reviews have alluded to. In fact I was left to go on my own test drive and then had time after to view the vehicle with no presence from them whatsoever.


  • 5

    Fantastic

    By KATIE G on 04 July 2019 | Verified purchase

    Fantastic customer service , friendly approachable staff, easy to deal with, can’t recommend enough


  • 5

    Excellent service

    By Richard K on 16 March 2019 | Verified purchase

    Car was well presented, sale people friendly and went the extra mile.

    Reply from The Car Lot. on 22/03/19

    Thank you for taking the time to complete your review and thanks again for your business I look forward to your next purchase...


  • 5

    ALL IN ALL A VERY GOOD EXPERIENCE

    By PAUL J on 05 February 2019 | Verified purchase

    Good guys not at all what you perceive second hand car dealers to be. Nothing too much trouble, not at all pushy, gave fair part exchange price for our vehicle although we could have probably asked a little more for it. Would recommend to family & friends.


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